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Please see the following Frequently Asked Questions. |
If you have any further questions, please call 01772 626112 or send an email. |
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For more information, please call 01772 626112 or leave a message. |
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How much do you charge for installation and technical support? Please call to find out our hourly or daily rate. |
How experienced are your engineers? Jon Neal is a qualified Microsoft Certified Professional and a Microsoft Small Business Specialist with over 10 years experience in the IT industry. |
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What areas do you cover? We work mostly in Preston and Lancashire but we will travel to anywhere in the North-West. |
Is telephone support available? Yes. We offer telephone and remote IT support. We can also connect remotely into your computer to fix a problem, or to show you how to do something. |
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Do you supply new equipment? Yes, we can specify, order and install most IT equipment, including PCs, laptops, servers, routers, printers, widescreen TVs etc. |
Do you offer maintenance contracts? Yes, we have a monthly 'membership' arrangement to cover telephone and remote support. We can also include a fixed number of hours on-site work per month, if required. |
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Can you install or provide help with other equipment? Yes, we can also help to configure your telephone system, fax machine, mobile phone, printer etc. |
Do you provide technical support for Apple Mac, or linux? Yes. We are Microsoft specialists, but we also have experience with Apple Mac and linux. |
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